PakWheels: Buy & Sell Cars

Be aware that the app appears to track user activity very closely. Shortly after browsing or showing interest in a vehicle, I started receiving sales calls. It gives the impression that user behavior is being monitored and shared with the sales team for marketing purposes, which feels intrusive. I understand personalized services are common, but users should have clearer control over their privacy and explicit consent before their in-app activity is used for sales outreach. Transparency and stronger privacy settings would greatly improve the experience.

We (as buyers) scheduled a car inspection and the mechanic refused to inspect the car because it wasn’t “clean” and cancelled our slot. If this were a prerequisite, it should have been mentioned in the multiple confirmation calls that we received - it wasn’t . Pakwheels is now asking for another 1000 to reschedule the inspection for a day later. The seller has returned the token and is looking for new buyers. Customer service doesn’t cooperate and keep on saying the same thing gaslighting into making it our fault. They also refuse to connect us to any senior management or refund the 6800 inspection fee full or in partial. Horrible, all around!

I use PakWheels to sell my cars. It has always been a great help to find genuine customers in shortest span of time. I recommend this app to everyone who wish to sell or purchase cars.