ROX- Real Online Experience

This app charged me twice for the same package. The first time, it showed an error saying there wasn’t enough balance in my JazzCash account, so I tried again. Both attempts failed with the same message, but later I discovered that I had been charged 5,000 twice for the same package. I contacted customer support, but they were very unprofessional and didn’t resolve my issue. I still haven’t received a refund. Be careful when making payments through this app. My experience has been very disappointing.

The best feature that makes ROX such a great service is its roll over minutes offer. I’m all for things not going to waste, and it’s such a fair deal to roll utilize minutes sms or data that we’ve paid for, adding on to the next months cache as long as we subscribe before the 30day period is over. I wish there was an annual or perpetual self subscribe feature! Something think about for the ROX deal makers!

Tried calling helpline but they also dont tell a fix. Looting people and not bothering about costumers