Ooredoo Kuwait

Oreedoo used to be perfect but i dont know what happened they hired the wrong people or what is the reason it has became the worst service provider in Kuwait. I have complained about my slow Internet so many times and they have told me that they will contact me back on the issue, but they never do. I also ordered from the MagSafe charger and when the driver came to deliver the product to me the driver told me i have to pay from knet 1 fils to confirm i am the right person who is recieving the product. I did not had my knet card on me that time and called the oreedoo helpline. The customer service guy was so rude and told me that it is my problem to solve with the driver and not his and i could not speak to him anymore because of his attitude. Bad internet speed and horrible customer service.

Since I am a customer of Ooredoo from last twenty years I am very happy to use this service, but recently internet speed is toooo slow and difficult to subscribe. Kindly a small suggestion to improve the speed Thank you for the support

The app is great and easy to find what you need. The last update bugged the payment/recharge system and I have contacted support over five times and nothing they can do. It is really annoying. It’s like they don’t care if you have service or not. Or what to fix the payment issue. This problem has been like this for more than two weeks. You would think they would fix the issue. If not for this I would have given a 4 and if support did there job I would have given a 5. IF YOU HAVE THE SAME ISSUE AS ME THERE I AN APP CALLED “DING” THAT WORKS. EASY. FAST.