Ooredoo Qatar

Every single payment attempt either fails or freezes. I attempt payments using Qatari credit and debit cards, US debit and credit cards. There are always problems. The only way I know a payment goes through is via sms. The app just shows processing. I have to close and reopen to verify. The app is also just one aspect of multiple issues related to Ooredoo service. For instance, they notify you that your bill is due on the same day it is due, along with a threat of service interruption. It’s as if extraterrestrials with no idea how normal people’s lives work are writing the company policies and procedures. You can rest assured that Ooredoo will not care about basic customer service and you will certainly have to make trips into their store. On the bright side, the customer service reps in the stores know how to help. Unfortunately they are just cleaning up the mess that is their company’s overall service and app quality. There is no point in having an app if it doesn’t save time for the customer. That is the fundamental point of an app. Ooredoo clearly misses that point.

U should give options for payment with Apple Pay also same as Vodafone if we don’t want to pay by card detail we can pay with Apple Pay simply with double clicking power botton and show face to unlock wallet and pay your app log out me every time when I log in and don’t use he makes me log out every time want to use I want to enter number get otp and log in

i don’t know where can i write a review for Ooredoo. this service is never been helpful. you will be suddenly cut your internet and it will take a decades for them to fix. they won’t even bother how long they will take an action for your inquiry. their plan is a no no. they will not even allow you for a recharge if you have plan already on your number. my plan for call which is not enough for me for a month and i asked them if it’s possible to pay my bill then i can have the service back. they said no! so i have to wait for 2 weeks! for business, if there’s a construction works around your place your landlines, internet and signal will be cut. they will not even bother to let their costumers know what the heck is happening! and if you will call their call center service?? their staffs are not reliable and not well train!! i asked for mobile money inquiry and they told me that call back tomorrow morning after 7pm. i was like?? really?!! are you guys on high?? and if you will not recharge for maybe a week? they will cut your netwokr and they can’t call you! unlike other networks that will give you 3mos not to recharge your load. but still you can use their service! seriously??!!! i will not recommend this network! i don’t see any good deal with this network 🙄. i don’t even know if you deserve 1 star. lol