Onoco: Baby Tracker & Schedule

I used Onoco for my first in 2022 and loved it. So naturally I used it again when I had my second in 2025. I use it for tracking feed times, sleep, and diapers. I was so excited when I saw they had an AI integrated feature to help with the schedule. I have faithfully logged sleeping, eating, and diaper changes for 4+ weeks now, but when I try to use the AI adjust it gives me a totally unrelated schedule suggestion. I've been logging wake windows of 1.5 hrs to 1.75 hrs and it will suggest that I wake him up, feed him for 30 mins and put him right back down for a nap after that. I paid the money for help with navigating the newborn schedule shifts and it has been completely useless! It will suggest a nonsense schedule that looks nothing like what the day to day has been like and then if you try AI Adjust again it will suggest something completely different, but also fully unrelated to what your day looks like. So it's basically just throwing out random garbage suggestions without using any of the data that I have been meticulously logging. It is beyond disappointing. I wanted to use it until we got down to one nap, so I did the yearly version, which DOES NOT have the option for a week trial, so I feel like I flushed $50+ down the toilet. The app is great for tracking, but DO NOT buy the premium version looking for schedule help. I also emailed twice to see if I was doing something wrong and almost two weeks later I haven't heard anything back. So, with no response I felt like a negative review may be the only way to actually get help with the app.

I loved this app when I first got it. It’s super easy to use and all of the information you need is right there at a glance… or at least it was. I’ve been using it for about a month and lately I’ve noticed 2 issues. First, at the top of the timeline on the Home Screen there’s a quick view chart that says (for example) how many diaper changes there have been, how many were wet, how many were dirty, and how long ago the previous one was. This is super handy when you’re a busy mom trying to figure out when the last time you changed baby was. When I first got the app, this was based on the last 24 hours. Now, it’s based on the last day and resets every night at midnight. This is especially irritating at 1am when you’re barely awake and trying to figure out if you need to feed baby again. No new mom wants to do clock math when she can barely function as it is. Secondly, the nursing timer is extremely glitchy. It will reset itself randomly, won’t stop when you tell it to, and skips time constantly. Right now, for example, I’ve been nursing for over 10 minutes and it says that it has only been 7. Last night, I know I fed my baby for over 20 minutes and it only showed 14. When you need to be on a schedule for sleep training, this is extremely annoying. I’ve taken to timing it on my watch and manually entering it but, again, no new mom wants to do clock math at 1am! I’ll keep using the app simply because I haven’t found another one that is as easy to use that allows dad and nanny to enter data, but I really hope they fix the issues soon. Response to developer: THANK YOU for your quick response. I updated my timeline which will be so handy tonight. I sent a problem report either the same day I made the review or the day after. I’ll look out for your response.

I am not able to contact anyone via email and I can’t reply to a developer response but can someone please email me. I tried the nighttime sleep like the developer said and it does not work. What happens is when you track your babies sleep during the night once you wake them up for the day it shows “nighttime sleep” as total daytime sleep. What I mean by that is if your baby wakes up at 6:30am the app shows 6 hours and 30 minutes for the day of sleep. Technically this should show 0 because it should only track daytime sleep! All the sleep training wants parents to track daytime sleep meaning naps! So I would suggest that this not show total nighttime sleep but wait till nap 1 and nap 2 to start collecting total time from only naps on the home page. I wish there was a way to contact you other then just app reviews. I noticed you gave an email on past reviews but I tried that email and it didn’t work.