NuStep Companion

The new update that was all new freezes up on the startup screen. Unuseable. Not too impressive. Still need to be able to setup workout parameters from the app and completely be able to change the workout effort on a minute by minute basis to get the most out of the equipment. Had to remove the app from my phone and reinstall the app to get past the initial app splash page. After that it got past the splash page but then the “create user profile” would get into an error loop where it would no allow you to create a profile.

What has happened since the update? I use this app religiously and exercise on my new step daily all of a sudden even though the Bluetooth says it's connected and. My session when I go to view it, I've only got a very few seconds of the workout session. I'm confused and I hope we can resolve the issue quickly. I know you will do your best. Thanks so much. Prior to this update and I'm sure I will again once the glitches are cleaned up.

I’ve used the original NuStep app for several years and just saw the NuStep Compsnion. I have two complaints, one major. The minor one is that my history from the original NuStep app doesn’t transfer. I could live with that, but I’d rather not. The major complaint is that when I do a NuStep workout, I record it as an elliptical on my Apple Watch. I then found out that simultaneously, an outdoor walk of the same duration was being recorded, apparently generated by the NuStep Companion. I don’t see any way to stop it. I’m going back to the original NuStep app. And why do both apps insist on looking for different NuStep machines? Might make sense at a gym, but I only have one machine at home!