Namma BMTC

The app needs serious improvement. It doesn’t function properly and has several issues. The bus tracking feature is highly unreliable—it only shows timings after 15 minutes and doesn’t provide accurate real-time updates. I travel daily by bus number 345F, which is the only direct option for me. So I make sure to track it at least 20 minutes in advance. However, recently, the app keeps crashing the moment I try to track the bus. Because of this, I often miss the bus and end up taking three different buses to reach my destination, which is very inconvenient. I request the government and concerned authorities to improve the Namma BMTC app, make it more stable, accurate, and user-friendly. It’s a very useful app when it works, but currently, it’s causing more trouble than help for daily commuters like me.

Most of the time server is down don’t exactly know what the problem is but doesn’t update where the buses are most of the time people working late night are facing issues because they don’t know if they’ll get a bus or not but just hopping that they will get. Please work on the app

A good initiative to launch this app, but it fails in a lot of the basic stuff it’s expected to be able to do. Live tracking is not reliable at all and throws you off more often than actually helping you find a bus on time. Only decent at giving a ballpark figure for timings but Google Maps was already doing that fairly well. Bus routes aren’t properly listed either, with a bunch of separate listings for the same route which just ends up being confusing. The journey planner isn’t quite useful, with connecting buses more than 6 hours apart being listed as the best route. Being able to pay with UPI would obviously be a great addition, but that’s probably a long way away from being implemented.