myCricket App

Theres no reason why I should be going back and forth between you and my bank because of a payment that I submitted on the due date, that you all are saying is not showing on your end because of an error, yet it is showing on my bank statement that it went through. You then tell me that I should have called once I received the error message…. I did in fact call. Multiple times. I called almost immediately after seeing the error message, not receiving a confirmation text from you like I normally would, but received a confirmation message from my bank stating that a transaction of $100 has been made at cricket wireless. There was an “error message” that caused updates on my account to be temporarily unavailable didnt even pop up until after making the payment and you all are saying to contact my bank so they can release the funds. Your fault yet youre saying my bank is holding the funds. And at this time youre saying for me to submit another $115 to activate my account. So you want me to pay an additional $100 on top of the $15 late fee that shouldnt even be on there because I am not late on payment. Im obviously frustrated. Do better cricket!

Iv used every large cell phone service business out there and CRICKET by FAR is the BEST! My bill NEVER CHANGES !!!!! I pay $90 for 2 lines unlimited talk text web and 5Gs storage . Iv often heard ppl say “ya but they don’t get good service/reception .” And these people that say this have never nor do they have CRICKET lol . So their comments aren’t justified. I personally always have EXCELLENT srvc. And sooooo many times when we’ve gone traveling everyone else will have NO SERVICE and guess what MINE WILL! They don’t pull any gimmicks or screw you over their system is very simple easy and honest. Every time Iv gone into the store to upgrade phone their customer srvc. Is on point ! They also have payment plan options so you can get the phone you WANT and be able To set up monthly payments so you can be boogie like your friends. To add A line is ridiculously cheap, upgrading and their insurance is as well! They linked Up with ATT recently so their even that much better 2 heads better than 1! And I think ATT had better rep. Being they’ve been around so long And CRICKET had better quality and service . So ATT being the bigger co. Was like ok let’s link up bcuz they KNEW sooner or later CRICKET was gng to blow them out the water . So that’s my opinion lol ! Basically I LOVE CRICKET it’s the one and only phone company I’ve tried that hasn’t lied or jacked my bill up and of All my monthly bills in general is always the same and never changes. Go ahead and tell them Jill Chapa referred you 😜👍🏻💗

Cricket wireless was the best buying experience I have had in a very long time. The manager of the store I stopped at in Mineola, Texas was named Amber. I told her. (Amber) what I was looking for in a phone, what I would expect from the phone, and how I would be using it. She (Amber) then suggested a couple of phones I picked the phone I preferred, and she (Amber) provided the accessories I would be needing. She (Amber) then setup my phone including moving my contacts, E-Mails, and Voice Mail to my new phone. I lost nothing!! Everything that was on my old phone she (Amber) moved some way to the new phone. It was so nice to have someone listen to my wants, and needs and then fulfill them with exactly what I needed. In my opinion Amber your manager of your Mineola store is a very smart and intuitive person with very rare talent that is being wasted stuck in a store as a Manager. Again in my opinion She (Amber) should be in a upper supervisory position in your company where she could truly put in to use her many talents in the retail world which obviously is part of who she is. She (Amber) is the best I have seen in years, and very well may be the best I have ever seen. I am most definitely going to have a Company I have financial ties with “Murphy Oil” to offer her (Amber) a District Manager position to start with just so I can see how long it takes her to increase sales, and improve the relationship with are suppliers. Anyway you should take a close look at her(Amber) before she is gone.