My WE

Why do i have to keep updating the app every time something happens, like Eid or the world cup, just for the design to be the only thing that changed. And you can't use the app unless you update it??!?! And you have to log in every time you open it. My goodness who developed this app? a high school dropout??? If you're thinking of using this company, don't. Their wifi ALWAYS cuts out and for long periods, sometimes multiple times a day. Now imagine that happening during an important meeting or online exam. Also, their prices are too high and they're thieves. 200gb used to last me the whole month now i'm lucky if it lasts 2 weeks.

A company that earns millions by being one of the only companies that still has limited internet quota in 2024 and in return they can’t even build an application that’s functional -Constant log outs -Paying the landline is mysterious with no information of how much of it to pay nor how much is left to pay off if you do pay, leading to moments where if you’re one pound off the landline service just stops which takes the internet with it And now most recently I’m locked out of logging into the app because of too many log in attempts, the log in attempts are 5, all of which crashed the application when trying to log in, and they still count as attempts, so now I’m stuck with a 15 minute cooldown on trying to log in when I never logged out to begin with, and better yet, it will log me in magically when it wants to, but not when it is needed, leading you to use their website which DOES NOT LOAD when quota is up, and neither does the app, and so if you’re in a situation where you need to top up really quickly without having to go and do it manually at a nearby fawry you’re out of luck, since this multi-billion company doesn’t like spending money on working products. When it works it’s about what you expect a decent app to have, but it doesn’t work exactly when it is needed, and you still have to use proper mobile data to use the application, but when it doesn’t work, which is often, you sit and think, where is the money going?

Why do I have to enter my service number and password every time I open the app? Occasionally it will remember both, but it’s completely unpredictable. Speaking of unpredictable, the app and website frequently do not work, so I just end up with some error. Other times I’m able to login but my usage doesn’t show, only the balance. If I force close the app and log in again it will usually show up. Also, why can’t I refresh? I just opened the app to check my usage and it was stuck where it was from like eight hours before. I had to force close the app and log in again to get updated stats.