My IGA

“My Store” as selected on app doesn’t recognize my phone number at checkout & cashier must call customer service to enter clipped coupons manually. This is an inconvenience for me & staff! There is no customer service phone number or “contact us” button on the app.

When you “clip” a coupon it takes a really long time for the page to load after you clip each coupon making the process very cumbersome

There are some workarounds to be able to use, which is unfortunate. But if you attempt to create an account on the app, you will receive the phone number error message. But if you go to the store website and you can log in with the email and password, then go to your account and add the phone number, then you will be able to use the app for the coupons and other benefits. A little involved, hopefully it will be improved later.