Check the acquisition promise
Read the store headline, screenshots and description. What problem is the app promising to solve?
Study the storefront ↗SolarWinds MSP UK Ltd · iOS
Explore the ad evidence, study the storefront, and build your next acquisition hypothesis.
01 / Creative research
Read the store headline, screenshots and description. What problem is the app promising to solve?
Study the storefront ↗Explore apps with direct store-link matches. Compare their hooks and formats without assuming the same approach works here.
Browse observed advertisers ↗Store rankings and revenue estimates describe market context. They do not establish ad spend, conversions or ROAS.
Review the market context ↗02 / Storefront & product
Study the product story and store experience behind the acquisition funnel.
03 / Market context
Keep revenue, downloads and store rankings separate from advertising performance.
Solarwinds is notorious for buying companies and just sitting on them with little development. Not to mention not listening to their larger MSP providers on how to improve their software. This software is really flaky. Just yesterday it would not product the password field. Now I cannot login when I need it. Deleted the app and reinstalled. Still nothing. Now I just was prompted for the 2fa and I can’t paste my 2nd factor into the app. This is just garbage. Solarwinds fix all of your software, mail-assure, RMM, MSP manager. Start making this software best in class and something we can we proud to resell.
Ticket requests when they are created don’t use a rich text field so you get a lot of HTML tags in the ticket response. You can’t see a preview of the contents of the ticket. I would also like to see them improve the ticket creation process by making it automatically choose a service item if there is only one available instead of having to check that each time
This app is really easy to use and helps me keep track of my customers and tickets on the go. The only real gripe I have is that there is no option to format phone numbers for contacts.
We hate paperwork as much as you, which is why MSP Manager Mobile app lets you manage tickets, on-site visits and time tracking with just a few taps....