MOD Boutique

My husband bought me a pair of sneakers for Christmas. I tried them on around my house, decided they were not comfortable, and put them right back in the box to return. Well my return was rejected bc there were a few specks of dirt in the bottom of the shoes (I’m talking teeny tiny and could definitely have been brushed off). They said the shoes were not re-sellable. I 100% disagree and explained that I had only tried them on in my house. They only offered to ship them back to me for an additional cost! Was I not supposed to try them on?! Now I’m out $47 for the shoes and they want another $6 to send them back to me! Ive been a loyal customer up to this point and have shopped with them several times but no longer. They actually just stopped responding to my emails entirely. I feel so disrespected as a customer. Really, really poor business.

I can’t wait for the Sunday drop, every week a new line comes out & I can’t wait to see! I have never had to return anything I’ve purchased, the sizing guide is a huge help. Great quality & fast delivery! I’ve purchased, shoes, jewelry, pants, shorts, tops, rompers, & dresses! Love this boutique!

This is one of my new favorite places to shop. So happy to have an app to do that with. So far no glitches. Keep in mind one important thing when shopping here. There are no returns. Only exchanges or store credit.