miio

Started charging via BP station’s onboard reader (not miio) but got charged an invoice anyway. while the miio app showed “not connected, not charging” the entire time. Tried for 40+ min to stop the session through every method available; nothing worked. Had to abandon my car mid-charge to pick up kids, then Uber back later. miio’s own support has acknowledged similar cases in other reviews. Basically it can silently bill you for a session it says isn’t happening, with no way to stop it, is a real safety and financial risk. This shouldn’t be allowed on the App Store until it’s fixed.

Leans heavily into dark patterns such as requiring both phone and email address, while implying that you have a choice until they have one of them. Follows that up with spammy whole-screen call to action splashes. Look mate, just show me the map where the chargers are and I'll happily make my payments through your app so that you get your cut. Make me have to do unnecessary busy work though? Well, I'll just make my payments direct to the charger network operator. Thanks anyway.

When I try to use only the app, it usually doesn’t work, but the card works perfectly. The problem is that if you don’t live in the country or don’t own an EV, you can’t get the card. Miio should solve this by making the card available locally — in stores, supermarkets, and even at rental agencies.