MDHearing

The app only works part of the time. It will say one of my hearing aids is not connected when it is. Or just the opposite. I have to constantly adjust my settings according to when environment I am in.

I have to turn volume all the way down to minimize the popping/ cutting in&out. When volume is up higher, it pops/snaps more. It’s very annoying. Yesterday, the right one went dead after about 4 hours. Put BOTH back on to charge. We’ve tried calling for customer service, and emailed with no communication back. First night I tried ‘em (Friday) other people in room could hear them popping/ squealing too. When they’re popping if wife is close by me, she can hear it too when we’re watching tv. I’m not giving up on them yet, so I’ll keep using & trying to get used to. It’s as if they’re shutting off & then right back on making that popping noise. I Hope customer service gets back with me.

I had a great amount of feedback when I first got the hearing aids. Had trouble with one hearing aid called in and they sent me a new one and also a new charger. The battery would run down fast The new aid was much better. Had to replace the domes after trying all that was sent to me to begin with still got feed back finally a girl on the phone recommended the AA double dome that lessoned the feedback I called in again and one of the girls recommended to get some E oil and put that on the outside of the domes this was a big help. I used the help on the app about four times. I probably talked to about ten people on the phone all were a big help. I do not remember all their names but some I do remember were Nichol and Chad I talked to them both twice. I also most gave up on the hearing aids but the people on the phone gave me encouragement enough to make me keep on trying. I now can understand what my family is saying when they a in the next room about 25 feet away. I like the control you get from the app. I am now happy and thank all the phone people that helped me to get them working good. I do have high hearing loss.