LiveFine

We’ve had this product since May 2024 - it’s been wonderful as a caregiver for an elderly family member! However, as of October 2024, the app push notifications have stopped working. Contacted LiveFine CS today, and they’ve confirmed it’s a known issue. Their R&D team is developing a resolution, but no estimated date of fix yet. The support team member I spoke with was helpful and friendly. Fingers crossed they get this feature fixed, as it’s a key reason we bought it. For now, I just have go into the app and manually check whether the meds have been taken, versus relying on automatic push notifications to my phone. Annoying, but workable.

Setup and use is a bit of a challenge to work through, but once done most everything works well. This app along with the pill dispenser has been invaluable at helping several of us caregivers with assisting my mother. Pill available notifications to mine and other caregivers’ iPhones worked until just recently. Unsure why it stopped working. Reloaded the app to no avail. It would be helpful to get the notifications working again, and also add a feature whereby notifications would occur when the pills are actually taken.

It works great but so far one issue with the app is I can not find a way to reset the refill date without resetting all the alarms - a pain to do every time the unit needs refilling. Otherwise good.