Legrand Lighting Control

I love the Legrand controller and IOS Application. It’s true they could have done a better job with the cloud rollout. I tried for weeks to get the new cloud configuration working. Is was not going to happen from the IOS application. I finally emailed the configuration link to my desktop and used Crome explorer to configure cloud service. By my surprise it worked. Just don’t forget to release the old service from your IOS application first. I’m a system analyst by trade, so I guess I had an small advantage . I would never go to the cloud service only. My WiFi is spotty and would surly have trouble with reliability!

The new Legrand cloud service has broken nearly everything. While the app was never very good, it could at least find the controller fairly reliably. Now with the 4.0 update the app rarely finds the controller locally, and remote access works 20% of the time. Often devices show up double, and nothing works. But the benefit if the system has been the ability to use physical scene keypads. This way I could eliminate the stupid app altogether. But now the LC7001 controller locks up about every 72 hours, and becomes unresponsive to keypad presses. I have to wonder what the future holds for this platform. Legrand themselves have released direct WiFi switches, essentially stating that the RF technology is on its way out. I don’t like WiFi switches for many reasons but they are newer than these switches that haven’t changed much since 2005 when Miro was introduced. Please fix these issues. I will give up remote access if it means that my expensive system isn’t worthless. Lutron RadioRA2 is sounding really good right now...

***UPDATE*** Jan 2018Things (remote access) are now working as promised....No issues with the app anymore. They addressed the problems they had with the LC 7001. It used to lose its connection with the app. Now things are working great! I don’t like the Samsung Artik though. It’s cumbersome and just not user friendly. I hope they integrate an iOS version instead of Samsung for remote access. Old Review- 2017Ummmm why do I have to recreate every light and scene again? This is the only app that offers Remote Access that I had to register with a 3rd party. I have a garage app, a nest camera app, etc... that I just open and it works. For such an EXPENSIVE system they don't seem to want to deliver a similar quality. Hopefully they'll change it soon. I see a LOT of other users are unhappy as well. I said with remote access I'd give 5 stars but this update isn't good by any stretch for the dollars I've put into trusting them when they said they'd have remote access back in October 2016. Previous Review- I loved the idea and look of the Adorne. And, tech support has been mostly good when I've needed help programming dimmers. However, Back in November of 16 several in tech support told me they'd have remote access before end of year, so invested in Legrand. It's now May and nothing. Also, After installing a few thousand dollars worth of dimmers & other switches, there have been about 10 switches go bad. I don't even know if I can return them without the original box. For the superior cost, we definitely are NOT getting a superior product, yet. I hold out hope they will have the remote access on the app soon and I can also return and exchange my switches. 5 stars if everything gets working.