LawnStarter for Providers

I never do reviews, but this app/scam has a major lawsuit in the works and a F rating on BBB for a reason. Usually bad reviews aren’t justified, but the ones for this definitely are. It’s a ripoff for both customers and providers with unrealistic expectations and penalties for not meeting them regardless of the situation. Customer set the wrong day and needs to reschedule? Incomplete job. Thunderstorms that day and need to reschedule? Incomplete job. Now your account is paused from receiving jobs for 3 days for incomplete jobs cause “sorry, that’s the way it works.. is there anything else?” - Customer Support. Trust me just build your business and customer base on your own. The whole point of being a business owner is being your own boss and not having the entire destiny and success of your business, and quality of customer service in someone else’s hands esp when that someone is a low IQ pimp/slave owner, w/ a rudimentary algorithm designed to keep you low tier so they don’t have to honor and uphold their end, H1B-visa “customer support” on the other side of the planet, and AI chat bots (see the response to this and everything else). Plus they take a huge chunk of profits, so it’s impossible to properly quote other jobs & services without either being super underpaid, or significantly overcharging the customer who obviously isn’t going to agree to overpay. Stay away, thank me later.

It’s a good way to fill in schedules but if you are an actual established business like we are, you have to account for doing things like employees do like checking in, sending pictures, waiting 3-5 days for your money, very inconvenient when you are trying to get more services or suggesting. Customers in the app don’t take you seriously but will pay you when you do a good job… sometimes. Sometimes you can give them more than they asked to help them and you get crapped on or cancelled for no reason. Speaking of that, if you cancel a schedule or reschedule, you get points knocked off.. that’s not business class to me but oh well, business is business. Prices are lower than usual and as a business it can hurt rather than help so be careful. I don’t know if the app hijacks money off the top but take it as you see it. Be ready to start asking for more money because customers leave sour elements like major overgrowth.

So far I have not gotten the first job. I have filled everything out properly and completely. I finally get text to my phone (after a month of being signed up) staying there’s a job and I click on the link, which takes you straight to the app and nothing, there’s no job listing; nothing. I truly believe this app was made for people to download and the creator of the app gets money every time someone downloads the app. I truly hope I am wrong, and if I am and I start to get jobs, I will change my review, but as of now my review stands. I have emailed and used the “contact us” option and tried to find out what’s going on and why no jobs yet and no one will respond back to me. I have had this app for over a month, that’s more then long enough to get some work going. I constantly come across ads they have posted on CraigsList and other job sites stating they are hiring in my area, looking for contractors and that work is high volume in my area and yet I can’t get the first job and have been signed up over a month...to me that is false advertising and just wrong. I have read reviews on their actual website that most people have the same issue as I am having...they download the app and can’t get jobs, if one is sent to their phone, they immediately click on it, but there’s nothing there. I truly hope this picks up and changes, I wanted so badly for this to work and be legit. I needed for it to be. Hopefully it changes soon and I will start getting jobs, if I do, I will update the review. Thanks. Cox Landscaping & More