Lake Shore Bank Mobile

It took a little time to learn to maneuver through the app and I now know how it works pretty well. My one complaint is that paper checks issued through the app do not consistently show under pending transactions on the account summary screen. They should appear here until the check is cashed. This morning two checks should have been received by creditors but only one appears under acct summary as posted and it looks as if it has been cashed, but I know it has not been. It should be under pending transactions with a hold on those funds until it is actually cashed. The other check which has been mailed by the bank and can be cashed as of today, is nowhere to be found under the account summary. I have to look under activity to make sure it was sent and then subtract that amount from my available account balance. This all makes it very very hard to keep track of the actual account balance. I have unfortunately in the past over drawn on the account because checks issued do not appear under pending in the account summary. It’s a little upsetting when a cup of coffee costs $40 due to overdraft fees because you can’t easily see what checks are actually still pending. I love this bank, but this is a troublesome issue with the app and it really needs to be fixed.

This app never works properly. Do yourself a favor a don’t bother to download. IF you can get to even open you will have nothing but trouble.

I have had this app for a few years and I used to be satisfied. I switched phones recently and now the notifications and live feed do not do anything I’ve tried everything, even getting ahold of the bank and I still cannot get notifications. If they came back I’d give 5 stars Edit: notifications were fixed and are working great thank you