Key West Rides

Inaccurate ETA, almost never available in 30min time period, most of the time what you scheduled either comes early and lives without waiting or when you expect it to come comes late. You request for 11:00-11:30 , scheduled before 11 or after 11:30 . Since I started using this I struggle with their service. Says at 8pm but nothing available after 7pm . . Right now I was expecting to get a bus at 11:53 and when I get to the bus stop wait time changed 12 minutes more. I cancelled it at nothing was available within next 40 minutes. Okay i got lyft lost my money, can’t use this monthly pass I have I guess. I thought lets try from where I am going to next destination. I put 12:45 getting 12:05- 12:35 . Tried to put 1pm now I get only 1:39 pm. Unpredictable and unreliable. much After my monthly pass expires i won’t even try to bother to get another one with this bad service

I enjoyed my ride. I am a trans professional myself and being that this is my first time in Key West. My next time I know that I would choose transit on the Key West transit on the move. Felix, my driver was the best. I didn’t understand how to pay cause I didn’t have cash. She showed me how to upload the app and pay. He was the best.

What a phenomenal idea. Key west is clearly leading the way in smart/useful public transit. This app is essential an uber/lyft for public busses. The app is easy to use displays real time information on where to go to meet your bus and time estimates for its arrival. A must have app for your time in the Conch Republic!