Kedplasma Donor App

This app has a lot of good ideas but they are not executed terribly well. Something that it struggles with especially are dates and times… Between payroll, donation dates and the planner, the app is, all around, quite confused with the calendar. Another feature that would be excellent, having come from BioLife, is the ability to schedule an appointment, to know definitively when the busier times are in the clinic, not guessing or hoping for the best.

I gave a 3 because when the app works it’s amazing!!!! But that seems to be the problem any more, not wanting to work. It takes away one of the valuable things of having it, earning points!! If I can’t log in before I donate and do the survey I loose those points. Earning points in my opinion is 75% worth using the app. The other 25% is checking the balance (which is very important)! And keep check on your results is as well. PLEASE WORK AT FIXING THIS ASAP!! I promote this app to alot of donors, but keeps it up everyone will know it’s useless as a digital paperweight!!

According to the website, in order to schedule an appointment you need to download the app. However, I downloaded the app, and I don’t see any ways to schedule an appointment. There’s not much you can do without a donor ID but I don’t have that yet. I’d prefer to have a set time rather than driving all the way there just to be turned away because they’re booked. If there is a way to book an appointment through the app it is not easy to find. I’ll probably try BioLife again if I can’t figure it out.