Globe – The Living Network

I booked a hotel at NYC last year through recharge to freshen up and nap, and I had no problems checking in at all. I was very satisfied withy booking. Although, I wish they still offer hotel options, since when I travel, I often find a need to nap, shower, and have some privacy. This app is very useful when you don’t want to commit to a full stay at a hotel/Airbnb.

Yeah, this isn't the app I downloaded. Somehow it's even more poorly designed, and has a worse service behind it. And the service has pivoted so much, it no longer serves the purpose I wanted. And the rebranding is such that I can't tell what is named what. Search for "Globe" in the App Store, you don't find this app. Search for Recharge, you find the app called Globe, and its synopsis describes the new service, but calls it Recharge. Get your $#%& together, folks.

I’ve used this app many times over the past couple years, mostly during lunch or after going out and it was fine. Last Thursday I booked a room, was there for an hour and received a $230 charge. After inquiring I was told there was a surcharge due to the time the room was booked (10pm). It said nowhere on the main page that displays the costs that there would be a minimum charge. And customer service basically told me I was SOL. Won’t be using this app anymore.