Zoho Expense: Travel & Expense

I love the web and desktop app. I use Zoho One across my entire business. But this mobile app has one single job and fails so miserably at such a core function it’s hilarious. I only need this to capture receipts and mileage while on the go. But the camera capture is almost entirely unusable for one slight oversight: the app doesn’t allow the camera to focus before it snaps the photo. It tries to capture the receipt before the app can even load and open the camera. It doesn’t care if it’s blurry, misaligned, out of frame, etc. Doesn’t matter how I access it, whether it be widget, app, shortcut, etc. I have to cover the camera and hope it’s lined up right before I expose it. This results in about 3-9 retakes every single time. I’ve deleted and reinstalled the app and every other possible fix. It’s been an issue since I downloaded it till now, across every app and OS update. It was an issue on my iPhone 12 Pro and is still an issue on my iPhone 15 Pro Max. Same on my iPad Pro. It doesn’t verify anything and will snap the photo if it detects anything with even the slightest contrast. So I end up just getting frustrated and scan receipts in at home or office but of course lose receipts every so often. Please fix this. Just add a single second of a delay to allow the camera to focus. Every other capture and scan app I have used does this properly including the Zoho DocScan app. Then the auto scan gets details wrong because text is always skewed and out of focus. The speed is useless if I have to redo it half a dozen times. Fix it and I’ll gladly update the review because it’s fantastic if not for that.

We have been using Zoho products for years and love the quality and especially the support. We switched from Neat Receipts to Zoho Expense a few months back and are still wondering why we didn’t do it sooner. The auto scan feature, searchable reports and the ability to email online receipts, keep everything organized and easy to use. Thank you Zoho for another fine product!

I mostly use the Zoho app to track my mileage for the work that I do. The setting to track using GPS is really awesome for that. However, when I’m visiting multiple locations, I would like to be able to keep it running the entire time. When I’ve tried this, the app crashes and doesn’t save any of the mileage that I’d tracked so far. So instead, I’ve resorted to starting and stopping the tracking at each destination. The problem with that, however, is sometimes I forget. It would be nice to see a map of the mileage that I tracked so I can figure out which trip I missed rather than just having to guess. Other than those two things, it’s a great app!