App Profile: Wag! - Dog Walkers & Sitters

Android / Games / Puzzles

Wag! - Dog Walkers & Sitters

Installs:

Rating:

4.75

Total Reviews:

59.72k

Top Countries:

US, GB, CA

< $5k

/mo

40k

/mo

Reviews: What People Think About Wag! - Dog Walkers & Sitters

MissCarla83

Rating: 5/5

I’ve been using Wag for a few months now and am very happy with the service. I’ve been fortunate enough to get the same walker each time who is fantastic! He always refreshes their water bowls or puts their food out if I ask. I have a very hyper 1.5 yr old boxer and 6 month old mutt. My walker went above and beyond on one walk by not only walking them for an extra 15 minutes because he felt bad for being a little late but also taking them on a RUN! A tired puppy is a happy puppy! :) I’ve only had one bad experience where a walker said she was going to show up several hours earlier than I had scheduled because she was already in the area (which I wasn’t okay with) and then said she wasn’t going to make it because of car trouble and then said she had to cancel because she didn’t realize how far I lived from where she was (but I thought you were already in the area??). Wag support saw all of her notes in the app and quickly contacted me, apologized and got a new walker scheduled within an hour of my original time request. I had the walker flagged so they never suggest her again for my dogs to avoid future issues. Reviews saying you don’t get contacted about walker arrivals are incorrect. I get a text message and app notification every time when my walker is on their way or a little late or if Wag needs to schedule someone different. I’ve had zero issues with customer support. Our normal walker also texts me directly.

skeqp

Rating: 1/5

I’ve had success w Wag! in the past but today scheduling was nearly impossible. I started at 2 and couldn’t complete my booking until after 4:30. The problems arose from the app freezing several times which required me to re-enter all of my personal details. Once able to proceed I entered 3 coupons provided by work and when I selected the first it came up unusable as if it had been used prior (which I hadn’t). Once this step was completed a hold was placed on my CC- (actually twice) perhaps for tips as these, I believe don’t go thru the coupon- so I hope I do not get charged for the walk itself. I had one walker reply that she could take the following 6 days’ walks but not the one for today (not sure why she’d accept in the first place ). Then the schedule section in the app secured a 2nd woman but the texts I receive secured a 3rd woman’s name (the 3rd never communicated with me) and within a few minutes the text chain connected a gentleman (4th walker) who I told I already had a lady secured. The next 6 walks had also been secured by yet a 5th walker. So now, I need to try to cancel the walk with walker #4 without cancelling walker #5 (since there’s no record of #4 in my system) so it doesn’t impact his standing/ratings with Wag! What a mess, & I just need my dog waked for 1 hour. Also so very frustrating that there is no way to phone and speak directly to customer service.

Jasmine99

Rating: 5/5

My fur-babies and I love the Wag app! I usually request an immediate walker and I receive a text immediately that they've requested a walker in my area and I will be alerted within 10 minutes of time of arrival. A few minutes later, I am texted that a walker will arrive by “time” (and its usually within 15-30 minutes). Walkers have been very courteous and timely. My dogs get excited and go for their walk, all the while I can watch their walk by map in the Wag app. It notifies me when and where they tinkle, doo, and the walker usually sends me at least 1 video to watch with paw-some background music! Laughed so hard the first time I watched it. You can set up a regular schedule with your favorite walker also! I can see profiles of all the walkers before they walk my dogs, or I can choose them. However, if not available or they don't respond quick enough, the Wag app will alert other walkers to accept the walk. Some walkers have mentioned that they try to grab a walk, but even though they answered right away, someone else beat them to many walks.. So apparently the walkers need more walks. If you have a favorite walker, best to text them first before you request them, just to confirm availability and alert them you are requesting a walk. I’ve been using Wag for over 6 months and love it! Thank you Wag and paw-some walkers!

About Wag! - Dog Walkers & Sitters

Wag! is the #1 On-Demand Dog Walking, Dog Sitting, and Dog Boarding app for Pet Parents.

Book pet care with local, trusted caregivers through the Wag! app. Whether your dog needs daily walks, overnight care, or just some fresh air, Wag! has you covered. Review Caregiver profiles and reviews, chat, and select the perfect Caregiver before your service.

TRUSTED LOCAL CAREGIVERS

99% of Wag! services receive a perfect 5-star review. Our community of 250,000+ Pet Caregivers nationwide are dog people, and it shows. Pet Caregivers with Wag! have earned the community’s trust with over 10 million pet care services completed across 4,600+ cities.

ON-DEMAND OR SCHEDULED SERVICES

Book on-demand or scheduled dog walks, sittings, boardings, or drop-ins based on you and your dog’s needs. Book overnight care in the sitter’s home, or your own home. Book drop-in visits for dogs who just need a potty break and some play time. Whatever your schedule looks like, Wag! has you covered.

SAFETY AND PEACE OF MIND

Each Pet Caregiver with Wag! has been through a comprehensive screening and background check. Review Caregiver profiles, reviews, and chat live with Caregivers on the Wag! app. Customer support resources available to you and your dog 24/7.

FAST AND CONVENIENT

Wag! dog-walks are GPS-tracked in the app so you can follow along in real-time. In-app messaging lets you easily communicate with your Pet Caregiver before or during your service. Receive live pee & poop notifications and a detailed report card at the end of every booking. We can’t wait to meet your pup!

File size: 101255168

Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVN

Minimum OS version: 16.0

Release Date: 1419353330000

Published by Wag Labs, Inc.

Website url: http://wagwalking.com

Publisher country: US

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