Foot Locker - Shop Releases

I went to enter the raffle for the bred 4’s and all my 109k points were gone… I thought to update my app and there wasn’t even an update… So, I called to hopefully get my issue resolved before the raffle was over. I was told to update, delete and reinstall the app, change my password, try signing in with my browser, try logging in with the champs app, and even asked to download the kids footlocker app. Nothing worked! Not only was I on the phone with someone who acted as if his job was killing him, I was told that they would put in for an IT Ticket, whatever that is, which would take 1-2 weeks to process. That was on a Monday so I asked if they could put me in for the raffle just in case my points don’t get there in time and was told unfortunately no. I called today, Thursday and spoke with a woman who gave me an attitude and said there was nothing she could do and hopefully I get my points before the drop or oh well… I work so so so hard for my money and choose to spend it with this company, and I can’t get a fair chance on a raffle of the hottest sneaker of the year? I refuse to accept an oh well.. I know my couple hundred dollars I spend with yall every couple of months doesn’t mean anything but I’m no longer doing business with you guys ever in my life and I will spread the word to the millions of people I have connections to and urge them to do the same!

The foot star collection of apps and companies all really deserve a zero out of five stars that would include footlocker, foot action, EastBay, Champs (and whomever else they own). I’ve been entering raffles for two years now and I’ve entered every raffle imaginable! In the beginning sure just for the shoes that I absolutely wanted but after noticing an overwhelming 0% win percentage after the first 90 raffle entries I began to suspect foul play so I then entered all the raffles for every single drop regardless of what they were. I was hoping to disprove my own theory that no real people ever win them. Now over 500 entries later I can confidently say that my research has produced irrefutable results and that these apps are likely 100% corrupt by bots or perhaps the companies themselves and real people without the technical advantage that some people possess will never ever have the privilege of winning any raffles. PERIOD It’s a shame to really because I’ve been in the shoe game for 20 years and I can’t imagine a worse state of the market then what’s occurring now it’s really tarnishing everything the sneaker community was supposed to be about. Now with corrupt apps and resellers galore and inflation to boot we are receiving overpriced products at lower quality with an unnecessary amount of scarcity attached to continuously drive the hype. I’m Highly disappointed; I would assume companies with this amount of capital would have greater integrity.

So imma just say that I’m not heavily into sneakers but lately I’ve been looking into them more and from all my friends that are sneaker heads most of them go to footlocker so naturally I started looking there. I rarely have time to go to the store so I just downloaded the app, thinking it’ll be like most apps when buying clothes or shoes. BOY was I wrong! Once you open the app it shows you the new launches and the category you can shop from which I think is pretty nice. But once you get to the category and start looking that’s where I feel like this whole app falls. There is ZERO way to favorite the items you like or even set up a wishlist. And, if you do see something you like but they don’t have your size there’s NO “email to notifying me” button to be updated on restocking. so now guess what you’ll have to constantly keep checking the app to see when it’s back in stock ( and hopefully you’re not like me and forget after some time). The only thing you can do is “share” the item to others. Which is understandable but what’s the point of having a “share” button but not a “favorite “ button or even having a wishlist option ? And like I stated before I’m not into sneakers like that but being someone that would like to get into sneakers and not being able to “favorite “ the ones I like or start a “wishlist” is annoying because now I have to leave the app or take a screenshot of the ones I like just so I can remember the names. Or even just use it as a “reminder”( because i eventually forget) to go back for a certain size. But honestly this app feels pointless to have because of the lack of the “favorite”/ “wishlist”/ “email to notify” button.