Haverhill Bank

Haverhill Bank’s customer service and personnel are as good as any bank I’ve worked with and better than most. However, their online presence, and in particular their process for accessing online banking is antiquated. Please update your website, mobile app and especially your security and verification methods from the 1990’s look and feel.

This app is horrible I only use the bank as it’s around the corner from my house. Every time I use it it I have to reset my password and not enter any different

It is hard to have to 1 put your finger print 2 write your password 3 answer 2 security questions to then be able to access to your account. I think it will be good if you can fix that. I went to the office and sit down to fix this and still didn’t happen. Please fix it. Thank you.