NetX360® Mobile

Ive tried 8 times to uninstall And reinstall and It keeps crashing. I missed todays Market hours to put an important trade through….wonderful app really bravo. Pershing is a huge company and bank of New York Mellon…you would think they would come out with a better app and trading platform as whole. Fidelity, TD and Schwab have better platforms hands down. Please Pershing hire a team of developers that know what they are doing…..you are going to lose clients if you can step it up and keep pace with todays tech. Also you need to improve the Client facing app as well.

Just installed the app in order to start using it. I am already an authorized user with access to the desktop version. But your log in screen indicates my password expired, yet only allows for passwords that are 8-digits. My original password has been 9-digits or more for years, so it will not even accept the current one. After updating a “new” password to a 8-digit one, it does not allow you to move forward. Recent update states you made improvements to your password requirements screen. Well, it’s not working.

I love the mobile deposit feature! It works great! I have had issues opening the app for several months now. If I try to open it by clicking the icon, or searching it on my phone I get the error that “the application used to launch NetX360 is invalid” and it closes out. I can still access the app by launching it from the App Store. Very quirky. I hope you fix that issue soon.