Emirates NBD KSA

The banking services provided by this company are extremely disappointing. I have personally experienced numerous complications and difficulties while dealing with their customer service. Not only did they waste a significant amount of my time, but they also failed to provide any viable solutions to my problems. Moreover, there were deductions made from my account without any clear explanation or justification. To make matters worse, if you are expecting a refund, don't hold your breath. It seems that any refunds are redirected back to the bank, rather than being returned to the customer. Despite my attempts to seek assistance from customer care, I received no support or resolution to my concerns. Even the process of closing the services with this bank proved to be unnecessarily difficult and cumbersome. It is truly frustrating to encounter such inadequate service and lack of support. Hopefully this feedback into will be taken into consideration and work towards improving the quality of banking services.

The Application is taking longer and has no sense to identify the credit card or account…!!!! Although I have logged into the app by using my credit card??? I am now so confused or scared to use this application since there is no basic security and customer details…! Hope you going to improve

The worst banking workflow and how to process, coordinate payments etc… their credit cards will let you down always! Not recommended! The cash back very hard to follow if not impossible! You will never know if you are credited or not, because of their useless outdated apps and online banking. Also, not to say when they deactivate your account for no reason and the process to activate it again, please don’t remind me :( ! I used many cards! Many! I understand the process and how Credit card industry should work! This one belong to the 1800 era! Run away!