App Profile: E& UAE
Android / Games / Puzzles
e& UAE
Installs:
Rating:
4.62
Total Reviews:
24.41k
Top Countries:
AE, IN, US
< $5k
/mo
60k
/mo
Reviews: What People Think About e& UAE
Only Gett in London
Rating: 5/5
If you try to change the expiry date of your Emirates ID manually, the Emirates App does not allow you to activate the keyboard to backspace and erase numbers. The App placed a date in that field so it would be logical to allow backspacing to correct the date.
Instead, you need to search for a blue highlighted date prompt in the lower left hand of the screen. It is barely visible. This is a clear App design error.
A client should be able to back space to correct errors.
Anos223
Rating: 1/5
We have used etisalat since we arrived in Dubai and yesterday was our third time renewing our phone plans. Unfortunately, yesterday experience was sadly disappointing due to the unprofessional , disrespectful behavior of your staff. First two times we need to pay 50Dhms for 2GB of data for each of our phones which totals 100. Last night , your staff , after processing our phones told us that 2GB will be 50 Dhms . Seconds after handing over her the cash she told us that we have 3dhms deducted from the balance that was just top up. She told us that we subscribed to something online but i am very sure i DID NOT subscribe for anything online via this phone. So after she told us that we need to top up minimum of another 50dhms to activate our internet data. As baffled and surprised as we were, we asked if she could kindly check again and that if there is anything she can do. But as unprofessional as she were, lacking empathy she just said we either top up with her or go line up at the machine. I am raising this case not because we had to pay 10 dhans more at the machine but due to her attitude, the way she was unprofessional and lack of customer service. Thank you
Jay T 2402
Rating: 1/5
The Etisalat phone number for assistance is not only poor in menu options, it is even poorer when it comes to asking for technical assistance. Some update took place without prior notice, typical for Etisalat with poor communication skills, my elife menu stopped working upon return in Dubai. Basically the entire settings can’t be selected from the remote control that is brand new. The customer support service doesn’t answer while waiting for hours. Even after several attempts, no access can be gained and the app doesn’t recognize my account that has been there for 15 years. I have only option left which is to visit a store which is even worse when it comes to ‘support’. If only competition could be granted so poor performing companies like Etisalat, would be replaced by competent ones who know how to set up a proper customer support system.
About e& UAE
Get e& UAE app – your online e& store, open 24/7
A one-stop destination where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, and avail exclusive online offers and much more with 24/7 live online chat support.
Postpaid Plans
Select the best postpaid plan for your needs and enjoy instant activation with eSIM. Avail online exclusive offers only when you buy on our website or e& (etisalat and) UAE app.
Prepaid & Recharge
Get a FREE SIM and create your own plan. Get bonus cashback on every recharge.
Add-ons
Add more power to your mobile and eLife plan with our value add-ons. Log in to e& (etisalat and) UAE app and subscribe to add-ons from anywhere. Choose from our variety of data, voice, combo, roaming packs, TV packages and calling offers.
eLife Home Internet
Connect to a world of entertainment and get FREE 24-hour installation when you shop our eLife plans online. Get ultra-fast fibre internet with up to 1G speed, 300+ TV channels, and unlimited local calling within the UAE. Upgrade your existing eLife plan or request an eLife Home Move in a few clicks.
Home Wireless
Open e& (etisalat and) UAE app and subscribe to Home Wireless 5G plan to enjoy unlimited data, a premium 5G Plug-n-Play router delivered to you for FREE within 24 hours*, plus FREE STARZPLAY & GoChat premium subscriptions – all yours to enjoy.
Devices
Download e& (etisalat and) UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.
Smart Living
Build your smart home with us. Download e& (etisalat and) UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.
Insurance
Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.
Unique Features
• Manage multiple e& numbers, pay bills in one place, and link your Emirates ID or simply log in using UAE PASS.
• Track your call and data usage, view your recharge history, and manage spend on the e& (etisalat and) UAE app.
• Migrate from a Prepaid to a Postpaid account on the app anytime, anywhere.
• Hassle-free relocation of your home internet connection with the online Home Move feature.
• Subscribe to data packs, voice packs, roaming add-ons, and TV packs in just a few clicks.
• FREE eSIM activation with UAE PASS.
• Enjoy FREE installation & delivery within 24 hours on all online orders.
A one-stop destination where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, and avail exclusive online offers and much more with 24/7 live online chat support.
Postpaid Plans
Select the best postpaid plan for your needs and enjoy instant activation with eSIM. Avail online exclusive offers only when you buy on our website or e& (etisalat and) UAE app.
Prepaid & Recharge
Get a FREE SIM and create your own plan. Get bonus cashback on every recharge.
Add-ons
Add more power to your mobile and eLife plan with our value add-ons. Log in to e& (etisalat and) UAE app and subscribe to add-ons from anywhere. Choose from our variety of data, voice, combo, roaming packs, TV packages and calling offers.
eLife Home Internet
Connect to a world of entertainment and get FREE 24-hour installation when you shop our eLife plans online. Get ultra-fast fibre internet with up to 1G speed, 300+ TV channels, and unlimited local calling within the UAE. Upgrade your existing eLife plan or request an eLife Home Move in a few clicks.
Home Wireless
Open e& (etisalat and) UAE app and subscribe to Home Wireless 5G plan to enjoy unlimited data, a premium 5G Plug-n-Play router delivered to you for FREE within 24 hours*, plus FREE STARZPLAY & GoChat premium subscriptions – all yours to enjoy.
Devices
Download e& (etisalat and) UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.
Smart Living
Build your smart home with us. Download e& (etisalat and) UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.
Insurance
Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.
Unique Features
• Manage multiple e& numbers, pay bills in one place, and link your Emirates ID or simply log in using UAE PASS.
• Track your call and data usage, view your recharge history, and manage spend on the e& (etisalat and) UAE app.
• Migrate from a Prepaid to a Postpaid account on the app anytime, anywhere.
• Hassle-free relocation of your home internet connection with the online Home Move feature.
• Subscribe to data packs, voice packs, roaming add-ons, and TV packs in just a few clicks.
• FREE eSIM activation with UAE PASS.
• Enjoy FREE installation & delivery within 24 hours on all online orders.
File size: 526341120
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 12.0
Release Date: 1399954269000
Published by Emirates Telecommunications Corporation
Website url: http://www.etisalat.ae
Publisher country: United Arab Emirates
