HEC Mobile

Needs update with more information. Especially since rate structure change.

I closed this app after a payment I attempted to make was still circling after 5 minutes (had all bars and full wi-fi signal on my band new phone). All my user info was stored and got me into the app to make the payment, but when I closed it and reopened to try again, the app said all my info was incorrect. This after a whole ordeal trying to log in to their “new” and “updated,” “user-friendly” website. The issue continues after trying several times and even deleting the app and reinstalling. I’m really disappointed in Horry Electric right now. All I wanted to do was pay my exorbitant (for no apparent reason) bill.

Push notifications have stopped working for some reason. I checked all my settings on my phone and on my account. Nothing was changed.