Camp Chef Connect

I came here specifically to leave this review. This app is so much better than the old one. The previous app was buggy, disconnected or crashed frequently, and also seemed to be a factor in the grill not maintaining a steady temperature. I was so frustrated with the grill and the app that I was ready to ditch it and buy a different brand. This new version seems to have resolved all of these issues. The only thing missing (and the reason for only 4 stars) is that there is no temperature graph. To be clear, the old version’s graph was next to useless, to the point that I had to use a third-party thermometer if I wanted to plot doneness/cook time. Having an actual resizable graph is a must-have for tracking temperature and predicting completion time for long cooks. Overall though, the 4 stars are well-deserved and I hope to see more additions and improvements in the future. Kudos.

Absolutely terrible app and even worse customer support. I bought a Wi-Fi-enabled smoker and can’t even use the Wi-Fi features because the controller refuses to update its software. What’s the point of paying extra for smart features that don’t work? The app is buggy, unreliable, and feels like it was abandoned years ago. When I contacted support, they were completely unhelpful and offered no real solution. I wasted hours troubleshooting something that should have worked out of the box. Their software and customer service are an embarrassment. If connected features matter to you, look elsewhere.