WOW Carwash

I signed up for a membership on a special - the app cannot find my membership - so either it’s faulty or the person who did the data input misspelled or something. However I checked what was entered as my name license plate and email. Even phone number. All was correct. So …. Not impressed at the end of the special enrollment I’ll cancel and move on to another car wash Update. Was supposed to have been corrected after visiting the location I signed up at. That was 2 weeks ago now. Still not correct. How is this possible ? Either the software is bunk or nobody in the company knows how to operate their own app and is not concerned about doing so. I’ll just cancel and maybe start over. ….. maybe

The whole process is great!! Having an attendant greet you and be able to provide assistance!! The car wash does a great job and even blowing your car dry!! Generous that they give you a drying towel and deodorizer!! Vacuums always work surroundings are always kept clean!! Very impressed!!

It asks for an email to send an email verification to, however that email verification never shows up. Yes I checked my spam folder, yes I tried several times, and yes I gave it lots of time to come through. Zero features in this app are operable without the verification process complete and there are zero verifications sent. When I called customer service they said they’d call me back in 4 hours. 4 hours, just to ask them why they aren’t competent enough to allow an app signup process for an app that I don’t even want in the first place. In 2026 we literally have flying cars but I can’t even get help for their failed app signup process. Amateur teenagers can make apps that work better than this one.