Alaga Cam

For some reason I can’t download the app. Did everything and nothing.

The seller did an outstanding job shipping the cameras. They were easy to set up but the 2 apps you’re able to use, neither work correctly. You can view live video but when using a SD or TF micro card both apps either don’t record or playback. Connected Alaga tech support and their approach is to ignore you and hope you go away. It’s a money grab because they want you to use the cloud service. They need to stop selling a product that doesn’t work as advertised. The lack of customer service shows they only care about the initial sale and not the customer.

I’ve been using this camera since August 2025 and nothings been wrong with it. It would cut out every now and then and sometimes I couldn’t get it to move. But eventually I moved houses last month (march 2026) and the move wasn’t far. I wasn’t using the camera because I was still moving but recently I tried to use it and the camera wasn’t moving, the screen was black and the lights were blinking but nothing was connecting. I figure I would cancel my subscription because it was just inconvenient for me. But I have not found anything to cancel this and my bank account isn’t letting me cancel either. I need this canceled and would prefer if I got my money back for this last month as well because I wasn’t even using it and it’s been broken so I physically couldn’t.