App Profile: Sync Energy

We've rebranded: Sync Energy is the new name for BG SyncEV!


If you are an installer of our products, you will use the Sync Energy App for all installations whether the Charger is branded Sync Energy or BG SyncEV.


• Sync Energy Branded products will use the New Sync Energy home user App.
• BG Sync EV Branded products will continue to use Monta for the home user App.

Always consult the in-box paperwork which will confirm which home user app should be used, if you need any further assistance, Our UK Technical Support team are always on hand to help.

Sync Energy App – A single App from installation through to everyday use!

**For the Home user**

Take full control of your home energy setup – from EV charging to energy management – with the Sync Energy App. Whether you’re using the Wall Charger 2, the Link EV Charger, or the Flow Home Energy Management System, you’re covered.

Key Features:
• One Connected Solution: Whether you have just an EV Charger or a full home energy management system, the Sync Energy App brings everything together in one easy to use app and you can expand your system at any time.
• Streamlined Installation: a single app from installation to day-to-day use with a smooth handover from the installer to end-user, ensures that you'll be up and running in no time, without any complications.
• Auto Solar for Sustainable Charging: allowing you to utilise excess solar power to charge your EV, ensuring you maximise the benefits of clean, renewable energy while reducing your energy bills.
• Tariff Sense – Energy Management: Unlock the full potential of intelligent charging with Tariff Sense which connects to any UK tariff, making it easier than ever to optimise energy usage and reduce your energy bills.


**For the Installer**

Built to save you time on site, the Sync Energy App now supports installs of the Wall Charger 2, Link EV Charger, and Flow Home Energy Management products.


Key Features:
• Effortless Setup: Seamlessly configure your Sync Energy products with just a few taps. Get up and running in no time.
• Seamless Account Management: Create and manage your account with ease. Keep a detailed history of all your installations and track them effortlessly.
• Installer-Centric Design: Our newly revamped interface is built with your workflow in mind. Everything you need is available through a new side-menu, ensuring smoother, more intuitive navigation.
• Enhanced Help Resources: Comprehensive in-app guides help you breeze through the commissioning process, saving you valuable time.
• Instant Access to Support: Quick links to installation manuals, technical support, quick tips, and simple charger LED guides are all within the App.
• Customisable Light & Dark Mode: Choose between light and dark themes to suit your personal preference.
Download the New Sync Energy app today!