Pike13 Staff

Pike 13 has been a mess on my desktop for several months. Their backend updates have wreaked havoc on the browser desktop version. Needless to say, the last major update left the mobile app completely useless. On my phone I cannot see the full schedule in horizontal view which makes the app nearly useless. It’s only viewable in list View not calendar view. On our iPad it literally doesn’t even work. It’s running iOS 10.3 and is older, but the app says iOS 9.0 and above. I work for School of Rock West LA. We have depended on Pike 13 for 8 years for all of our billing and scheduling. Over the summer our frustrations have mounted to the point that I want to smash my devices in rage. PIKE 13 GET IT TOGETHER!!!!

Has been freezing a LOT on my iPad and I have to close it out entirely to get it to run again. On my iphone - the stats on my business don’t show up well or at all when I try and look at my financials. Very frustrating

We’ve been using Front Desk or Pike13 for over two years - what started out as a really good idea has just stagnated. With no updates other than a name change within these two years we feel as a business that we’ve fallen behind the rest of the mobile industry. Difficult to use for attendance, slow upload time and lack of sub categories really makes it hard for my team to use the software and app. It’s too bad, they have some good ideas, just no relevant experience on how to run a gym/ youth sports camp or business. Fine if you’re in the $30k-$150k range but if you want to break a million this is not your software for your business.