Ox Securities

Like all the other reviews I’ve seen, this one isn’t any different. I’m already upset at the fact that I was forced off using MT4 on my iPhone and had to use Ox Securities app which is nowhere near as good or efficient. Customer service takes forever to respond, I had one issue that I actually forgot about and then they replied almost 3 weeks later with a response and weak apology for taking so long. Not to mention they still didn’t have an answer to my question!! If you’re gonna take 3 weeks at least have an answer! Anyway I just wish I was able to use MT4 on my phone again!!!!!!!! I’m being forced to just walk around with my laptop 24/7 now

From the very start, this forced transition from MT4 to Ox Securities has left a terrible taste in my mouth. Without any notice, my open positions were given break-even prices TPs. I noticed this, removed them and come back minutes later and the positions were just closed to get people off MT4. I lost 100s of dollars off of this. As for this new “app”, it’s completely unfinished in many different ways. 1. This is so overcomplicated to the point that you can even find an easy way to see what your P/L is for a day, week, month, etc. 2. If I’m monitoring a chart for some time, the chart just stops running and I have to close my app and pull it up again to get it all refreshed. 3. The latency for charts is terrible. 4. You can customize tabs for different pages which is nice but you can’t customize the content that is displayed. I.E. I want to only show the charts of the pairs I like to trade. Nope… you have the whole list. These developers need to get it together quick. So does their customer service because as of recently, I’m seeing times up to a month to get back regarding issues.

Ceasing to support the MT4 app without making this OX Securities app with the same basic features is annoying. I’m glad I can check in on my account vitals, but disappointing I can’t see recent trading history or search it by date range to see what profits were for a given day, week or month.