Mindea: Mindful Eating Journey

Tried out this app back at the end of May. I purchased what I thought was a three-month trial for $25. Used it for about two weeks and didn’t really vibe with it. I found it unhelpful and more of a pain than anything else. No big deal - $25 home but I tried something new… that is until yesterday I get an email that charged me $69 for the next three months! They are saying this is what I signed up for, which I find very hard to believe because I’m a well-educated woman who knows how to read. However, I admit it’s possible that the fine print was there (the email they claim I received was not in my trash box because it’s more than three months ago). I requested an immediate refund and they said even though I purchase this in error, and even though I am unsatisfied with the App and NOT actively using in for months now, they will not refund me. BUYER BEWARE that even if you are unhappy, or even if you do purchase in error, they will not work with you. I’m assuming this is how they make most of their money. Essentially stealing from unsuspecting people but hiding behind fine print. It’s so ridiculous that they won’t just click a button and refund someone who isn’t happy and clearly does not want their product!

I got Mindea a couple of weeks ago because I liked the ad message, even though I didn’t know what exactly to expect, as their approach is new to me. And I really like it now, although I needed a few days to get used to the fact that I don’t have to focus on calories so much. I’ve been learning to listen to my body and understand my emotions better, and now I clearly see how stress causes episodes of overeating and binge eating in my life. I also appreciate the supportive tone of the app and the absence of pressure in any form.

It doesn’t prompt with any notifications, there’s no real format to the accountability it’s entirely self motivated. If I had enough executive functioning to use this app as is I wouldn’t need an app! This was marketed as something helpful for folks with ADHD & it has none of the tools it recommends using like reminder functions or food logs, beverage logs, schedules. It’s basically a meditation app. It’s a great concept I just have a free version for that. I reached out because after only a few days I realized I am forgetting to look at it, except now I am annoyed I spent $25 on a 3 month subscription. I downloaded it based on an IG ad that said money back. Well, I contacted support and have been told my reason doesn’t qualify for a refund, and they will give me a year without charging me. Save your time and money, just download something else