Heavys

It works well but frequently the app disconnects. Headphones keep working but I have to connect the app again. More bands or a parametric eq would be perfect. Also maybe create flushable profiles for different style/genres. Update. Disconnect issues seem to have stopped. There are still a lot of extras and improvements I would love to see in the app. I love the headsets. Also they need true Spatial Audio and Atmos support. Especially Atmos as sometimes Atmos tunes sound a little funky.

In all honesty I would rate the app itself 3.5 stars, but this company is amazing and actually cares about not only the consumer above all else, but transparency, quality, customer service, and design. This company doesn’t just sell headphones and earbuds for money, but out of passion for music and audio design. For these reasons I couldn’t possibly want rate this app lower than above 5 stars. I personally own a pair of Heavys h1h and a pair of h1e’s and they were worth more than every penny, so worth it in fact that I have bought half of my family tree of 52/convinced them to buy a pair of Heavys. This company actually knows the most important thing about running a business customer loyalty, I only have nice things to say about this company including how the longest I’ve ever waited for customer support was 45 minutes. All of you at Heavys are doing an amazing job and you all should be proud for your unmatched kindness. But the app could use some work, 1 there’s a lot of small glitches, 2 it’s very lacking/boring and not very customizable, 3 the eq is ok not good not bad but could use more options like different types of eqs like visual, 9 band, etc? And lastly it could really use videos related to Heavys or at least something to watch related to new news about Heavys. Thank you all for the passion put into your hardware and social media, and most of all thank you for making every individual Heavys owner feel seen!

The EQ feature definitely unlocks a whole new level of potential with an already incredible pair of headphones. What I would really like is the ability to either directly input the decibel level change or have an arrow where you can move it up or down in 0.1 increments, as trying to get it at a particular level with the current setup is a little annoying. Labeling each speaker on the board would also be great. Also I would love to see a built-in shop section vs redirecting to the webpage.