BigFuture School

This app is somehow less functional than their website, a monumental feat for sure. Two years ago, I was able to log in fine. Now, if I even THINK about logging in to this app it crashes. I can log in perfectly fine on any computer, but God forbid I try to log in on my phone for the sake of convenience. It’s not like this is a new issue either, I’ve tried to log in several times over the course of the past year. Every time it wouldn’t work, I’d go aww shucks!!! Guess I gotta wait till I get home and boot up my crusty computer that takes 5 years to load a single webpage!!! And then I’d forget about the whole ordeal for a while. Then, a few weeks or months later, I’d have to use blue book again. I’d be hopeful that since my last attempt at logging in college board would’ve fixed the issue. But I’ve been burned 5 or 6 times so I know better now. Anyway, exaggerated anger aside, I just really wish y’all would fix this app. I know you guys aren’t for profit but cmon dude if I pay $80 to take the SAT y'all can swipe some of that money to fix your app.

I’m a junior in high school and I’ve been trying to sign into an account on the website for my AP class but with every different email I use the website says I already have account. I do have an account with the mobile app but if you know, it only takes phone numbers, no emails! I have used 3 different emails and got the same error message saying my account is locked, call customer service but when I call they are no help! The servicer said there is an account but that account has no email and that I need to try and create an account. I did two different emails and they both gave me the same error message. She told me to erase my history, which I did, and when the same thing happened she just kept telling me to erase my history again. In the end I found no solution. Customer service is unhelpful, the website and mobile app are not compatible, and there is no clear explanation on how to log in on website when you already have a mobile account.

I just took the psat for the first time as a junior, and I got to the app to see my scores and if any colleges have messaged me. The thing is, about every single one that has is a Christian college or colleges with anti-queer or trans policies. AS an atheistic trans person this is beyond annoying because every time I get interested in a college that messaged me I have to immediately go on a hunt to see if they’re incredibly religious or literal bigots. And literally every single college I’ve been interested in that’s messaged me has been one of the two. It would be INCREDIBLY helpful if there was even the most barebones option to stop AT LEAST religious colleges from messaging me. Or idk, have some very obvious indicator that says if a college is Christian or has anti-queer polices. This really shouldn’t even be an issue that needs to addressed.