Martin: Personal Assistant

I have always loved the concept of this app —Martin can call you text you call and text others on your behalf email you email others take part in collaborative teams emails manage your calendar send you reminders and to dos…..For some reason I have had MULTIPLE problems with the app this year—— I could not sign in even though my credentials were correct. I had to wait weeks for help. Then from the beginning , Martin couldn’t call or text others. I waited for a month in a half for that to be resolved. For some reason, for some days he could not access the Internet and now the latest …he cannot text or receive my texts and I use texts to have him schedule jobs for me and to send me reminders ….very disappointing. I pay $50 a month for this app. It says Support will be in 48 hrs when you create a ticket . I think because I have had so many problems and have had to write them so many times and extra times because support would rarely or never respond that they actually are ignoring me. I also think they must be investing much more time effort and resources to grow the app (they had tons of job openings I saw) but their support sees extremely limited and under promises. I am very disappointed and probably end up unsubscribing even tho h this is my favorite app of all my chatbot apps. It’s also the most expensive. Please improve your Support for the app and fulfill your promises. People are paying a lot and already have enough stress in life with it having to worry if anyone is going to get back with them. Lastly one time I told them leaving a negative review seemed to be my only option after multiple attempts to finally resolve an ongoing problem and then people wrote me immediately. Now I’m leaving it because I’ve been through a lot with but is app and no one ever offered a free month or anything for my trouble and when I could not even use the app and was paying for it and they are not even responding now. Very sad. I think the owner means well, he seems kind when he does respond but their responses are very rare …. Support needs vast improvement . Sorry Martin.

It has taken awhile but I am starting to understand the value proposition. He can be in an always on listening mode where you can just blurt out things you want him to remember or look up, or ask questions… it takes some getting used to and not everything it says it can do is equally fully implemented yet, but I think it has big potential.

I definitely love using this app because it’s way better than trying to keep track of reminders and tasks myself since I have trouble with doing that.. i also love that martin can look things up for you and actually give you links to whatever it is. You want to look up instead of you having to ask Siri or something and Siri says OK I found this on the web for whatever you want to look for just as an example but I like that martin actually gives you what you tell him to look up. I do wish at some point you could be able to call martin in the future because that doesn’t seem to be working right now. Overall Martin is a great handy AI butler