Qsee - Smart Home

I would give less than 1 star if I could. We have a QSee system in our gym & cannot check on the business from home bc the app freezes/crashes. No playback can be watched from the app bc it will not pull up the date/time. Trash system. Will be upgrading to another brand asap!

For weeks I have been trying to reach someone or get a response regarding issues with the app. As of today NOTHING! I messaged via social media platforms. Messaged via the app, emailed , and called. I miss the old company because this one that took over is a nightmare. I think I’ve held long enough and time to look for another company. I don’t recommend them. Save yourself the money. The app doesn’t always work and the actual program set up for your NVR (what I purchased) is not user friendly .

Customer support via chat gives you a message to send them your email address and that they will get back to you within 24 hours. I sent a message yesterday and we are on the last hour, the 23rd hour and I have yet to see any message come through I sent a new request. Got the same message. Give me your email and will contact you within 24 hours let’s see what happens..