App Profile: Tranquil Watch

CarolTexas

Rating: 5/5

The watch we bought for my mom has given me and all the family peace of mind that we can see where she is from our iPhones Amy time, anywhere.

Unhappy customer Laurie

Rating: 1/5

The company advertises risk free 30 day trial with refund, but I have had to file a credit card claim to try to get my refund. This after I had to send three emails to get the info for the return. We needed to return because it was not tracking and it used the battery in less than 3 days. We tried troubleshooting and then they continued to try to have us troubleshoot despite our request to return. They then informed us the watch can’t have any damage/scratches. It was worn for 3 days!!! I sent a video of the watch without scratches. They deemed the watch too damaged to refund which I found very subjective. Desperate, I thought that I’d use it as a basic watch but no that requires the $54/month cellular plan to even use the watch face. They suggested that I try to sell the watch but why would I want another caregiver to have this incredibly frustrating and disappointing experience!

Jessier88

Rating: 5/5

The watch has allowed our father to remain living independently and has given us peace of mind knowing he’s safe and not wandering off somewhere. It’s worth every penny. Beyond its practicality, it’s also a beautiful watch.