My Thirty-One

I wish this app actually did all of the things it has setting for….. like alert me when items are out of stock or low inventory. I even have push notifications on and the only things I ever get notified about are orders placed and most of the time orders shipped (but not always). It doesn’t even show up in my activity on the app either, but orders placed and shipped and often enough everything in there I have listed as shipped gets magically erased. I’ve tried contacting IT support about it via 31 and that was useless and then I stopped getting any responses. This isn’t just a me issue either. I did a straw pole in one of my consultant groups and I am FAR from alone. Please make this app work.

As a consultant it’s very frustrating to use but also convenient. I like that I can place my party orders right there on the spot and show the customer what there order is and if they get anything personalized what it’s going to look like. It also works well when they pay with credit card. BUT… it is super slow and not very friendly. It’s frustrating because half the time the personalization doesn't work and it freezes a lot. And it makes me log into the app and then log into TOT once I’m already logged into the app. I like it but could use some major updating.

I am a consultant and the app is super slow and hard (hard meaning hard to read and not at easy as the website on the computer ) to use. Now supposedly the update just happened and I cannot get in because the old version is not supported but it doesn’t say that there is an update available. Of course I would do it if it were available! This is supposed to also help for shows and half the time the customers are waiting and just get frustrated with me for taking too long.