Project Broadcast

I’ve been using PB some years now & have truly enjoyed the simplicity, convenience & the many options for effectively connecting, communicating and staying in touch with everyone in my sphere (clients, colleagues, prospects, new leads, family, etc). It saves me a lot of time & simplifies my targeted marketing communications. No more missed birthdays, anniversaries, follow-ups or on-boarding connections. Their newer interface, AI, landing pages, etc provides a simple, full-featured asset for growing & sustaining positive relationships. I also love the easy access to trainings, tips & info to learn how to get the most out of their services.

If I could give this zero stars I would. The sign up process is confusing. You cannot tell how many texts you will get per credit. I tried to sign up late at night and thought the $300 annual plan would work. But I could not set up a campaign, I could not reach anyone - no phone number and no easy way to get help. Not even the Facebook group lets you in quickly to ask questions or get answers, so customer support is just AI bots until you get persistent or upset. Taste of the future right here. I cancelled (very hard to find the tiny hidden cancel button!) but it did not go through and they charged me. I never was able to even upload names or build a campaign all they had to do was remove credits and give me the refund. Instead they spend countless energy writing me how they won’t give a refund. Stupid business practices. It costs more to argue with an unhappy customer than just give a refund. I went back to EZ texting & Google Voice. Do not even try using this product. Terrible product & terrible customer support.

I’ve been looking into text service options for quite awhile, but never had the budget to throw hundreds of dollars at a service I wasn’t thrilled about (limited keywords, limited contacts, etc.). Every service I checked into required not only an exorbitant monthly fee for limited service, but then required extra fees for absolutely any extra service at all. PB has SO many options, ALL included in the monthly cost, starting as low as $10/month?? That’s awesome! It has allowed me to start with the bottom tier, and as I build my customer base, I’ll be able to afford to buy more credits for messages...I love that it allows the flexibility so that a business can grow with the price options. Also, the support is almost unreal, lol! They are amazing, listen to customers, and are always there to help! I’m so impressed and can’t stop telling people about this service!