App Profile: Rover Mobile

Secede NC

Rating: 4/5

Has a few bugs. Best thing about this is it shows who else is responding to a call if you happen to be away from your radio or don’t hear someone check on.

RedEyeProductions

Rating: 2/5

It is a very important and useful app for first responders however it is missing many useful features such as the option to mute or sleep the alarms coming from the app notification with out needing to silence or do not disturb my phone. Another useful feature would be to integrate the radio feed into the app so you can listen in to the feed from your department without needing a separate app for when your out of your district radio coverage. The biggest most important feature I can’t stress on enough is quicker response from when a call goes out as Rover has anywhere from an instant response to waiting over five minutes for the call log to show. The app fails to load when I click on a notification to load the app. You should make it easier and quicker to view a call, not needing to click on active call or whatever have you to view the call logs… time is important and you keep wasting it with these useless features and poor app response. Also having a limit for ten calls is ridiculous. My department gets more then ten calls daily and I can’t use the app to backtrack calls. Having the app restart when I’m viewing a call and a new call comes in is unsafe and just plain rude. I’m reading a call log for an incident I should not have my screen change to a new incoming call without my do so.

Lufhammer

Rating: 2/5

Several issues with this app. 1) if another call comes in, you’re kicked out of the call you are viewing, which is especially egregious while trying to view maps. 2) the recent location upgrade stupidly asks to change every time I open the app. I don’t have time for that idiocy while try to respond and view information. 3) preplans ignorantly open in the web browser and require a login to Emergency Reporting. Yet, I can only access the preplan, not all of emergency reporting. It is a hideous waste of time while trying to respond. Preplans then become worthless because I don’t have time to access them prior to arrival and formulate a response plan. 4) does not reliably refresh with new calls without having to restart the app. There is potential for good stuff in this app. But these issues make it very unfriendly to practical, efficient, and rapid use during an emergency response. Too many of its special features are too far in to get data within the seconds needed.