Symbility Mobile Claims

Symbility had been my preferred claims estimating solution for years until the new update, what was once a plain but refined product has now become a buggy mess with a major loss in capabilities and increased workload significantly all in the name of “modernizing” the program. Why not fix the photo labeling? It is extremely glitchy and one of the most time consuming aspects of the claims process which y’all have now hindered

This is a necessity if you are doing Symbility claims, the assemblies are nice and save some time but Core Logic doesn’t seen to want to updated them when the carriers change there standards. But, this doesn’t work with a Laser to input measurements, there is no LiDAR functionality or augmented reality functionality to sketch rooms, exteriors, roofs, etc. You can only add line items in the sketch window not in the estimate view, you can only select one line item at a time, you have to either know where the line items are located or search each line item, you can’t input line items by typing them into the estimate, everything is drag and drop. While the main competitor in this space continues to release performance and usability upgrades (Laser integration, LiDAR integration, ability to select multiple rooms, sketches, line items, etc) this app has not added a new feature since its inception 10 years ago as far as i can tell. If you can avoid using this app I would.

On a tablet you are only able to add or take one photo at a time prior to being prompted to label each photo. In addition you cannot select multiple line items at one time on a tablet. The tablet version is very clumsy and far behind similar estimating programs.