Blackboard MyConnect

App keeps crashing every time I add an update — whether I add my info (address, email, etc) or add an institution. So, I can’t seem to add my address. I was able to follow my city government and got a text that I was signed up for alerts. Here’s hoping this app was just a vehicle for signing up and I’ll be able to get text alerts without needing this app again.

I signed up for this app at the behest of my daughter’s school for all of their notifications. Since then, my password isn’t working and there’s no “forgot password” or customer service link. Nothing. I’ve tried every password I can think of. I’ve tried deleting and reloading the app. I’ve tried setting up a new account, which it blocks, saying I already have one. I’ve tried emailing Blackboard with no response. This is truly a terrible app and a total waste of valuable time. Extremely frustrating and useless in the most basic terms.

First - navigation stinks. Try to search. Once you enter the Search feature, the only way out is to kill the app. More annoying, the requirement to have your iPhones Location Services on to use the app. I have an older phone and Location Services is a drag on the battery life. If I have subscribed, what does Location Services have to do with getting school generated alerts? Where I am, or the app knowing where I am at that moment, should NEVER keep me from getting an alert. I will stick to web portal through my child’s school system website. Highly disappointed user.