Citizen Times

My daughter and her family lives in Asheville and we wanted to stay abreast of the situation with the hurricane. As others, they were without power and water. Thanks to your services I reached out to them with up to date info on where to find potable water, gasoline and propane for their generator and cooking. Thank you for your services

Citizen Times offers quality local news so we tried a sale on the subscription. Fast forward a couple months, and we got no email warning or notification the sale trial was ending before being charged the full monthly amount for a month or two before noticing. They do not allow cancellations to be done in your account settings on the app or website, instead forcing you to call or chat with someone online. When you tell them you want to cancel they put you through a whole rigamarole before actually letting you cancel. No one likes feeling like taken advantage of, and that is what subscribing to Citizen Times feels like. I feel bad for those who are susceptible to these practices. If you use this app, beware of subscribing.

I was loving the app - such an easy way to check the local news and get breaking news stories. Then a week or so ago, my app ‘locked up’ with a screen that says something like “You seem like top news fan” with an offer to send ‘top news’ alerts to my phone. I couldn’t just click off of it and return to the news so I clicked it. Then I got inundated with news alerts. Quickly sick of it, I went to mt settings and reduced the number of alerts. Now, the lock up screen presents after I read one story EVERY TIME I USE THE APP. Because there’s no way to decline, I end up shutting down the app and starting it again. Again and again if I choose to keep reading the paper. I enjoy the newspaper and I used to enjoy the app…..but this is getting ridiculous.