App Profile: State Water Heaters
Android / Games / Puzzles
State Water Heaters
Installs:
Rating:
1.77
Total Reviews:
35
Top Countries:
US, CA, PH
< $5k
/mo
< 5k
/mo
Reviews: What People Think About State Water Heaters
amptheon
Rating: 2/5
I hope these can be fixed. One issue where the display of the percentage of hot water available is switched with the available cold water. When we don’t use hot water it display 10% hot water available. When we use a lot of hot water it displays a higher percentage of hot water available. Second issue where the usage data always reads “Unable to load energy usage data”
David2024!$
Rating: 1/5
Although I like the actual water heater, this app is junk.
1. It always shows I only have 10% of hot water in the tank at all times;
2. The unit comes with a water leak detector module that sits in the bottom of the pan, so if the tank leaks, the unit sends me an alert . This is all well and good, but the alert goes to the app on my iPhone and just sits there. There is no push notification like a text message, email or automated phone call. Does State expect me to check my app every day to see if my water heater is leaking? I called the customer support line and they said “oh, we don’t control the app, that’s a third party that we have no control over.” What?? You can’t control (or improve) your own app??
3. In the Notification section of Settings on the iPhone, there is no State app showing up. I can’t change the notification setting because there’s no app to change.
To the State company: If you’re reading this, look at the poor rating of this app. Don’t you think it’s worth having a developer MAKE IT BETTER??
W4027
Rating: 1/5
Nearly every time I check the app, it says there is a service outage. I am regularly confused as to when the water heat levels were last synced so I cannot tell if they are accurate or not. It would be great to display that on the home page and give feedback (like a reload button) to refresh and state if it fails. Overall, a pretty bad customer experience when so many other smart home apps are well made and intuitive. I will probably search for another manufacturer in the future that has a better working app ecosystem. At least the energy usage probably works well. In fact, I tried to submit this feedback from inside the app and it was broken and wouldn’t allow me to submit, so I came here to the App Store.
About State Water Heaters
With constant remote monitoring and helpful tools designed just for professionals, the State Water Heaters Mobile App features the iCOMM™ connectivity platform, the latest technology for remote water heater management.
Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more.
Whether for your home or your business, the iCOMM platform offers you peace of mind.
Designed for Professionals
XPERT Water Heater Selection Tool
Provides personalized recommendations to help you identify the best options for your customers.
iCOMM™ Connectivity Platform
Stay connected to the water heaters you install to monitor your water heaters remotely and adjust temperatures and settings.
Warranty Check & Product Cross-Reference
Find the warranty status for a State water heater and get replacement suggestions based on the current brand and model.
Designed for Homeowners
iCOMM™ Connectivity Platform
Stay connected to your water heater by monitoring temperature, schedules and more.
Operation Mode
Choose your ideal operating mode depending on how you use your water heater.
Demand Response and Time-of-Use Alignment
Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
Through an easy setup process, connect all your iCOMM™ enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more.
Whether for your home or your business, the iCOMM platform offers you peace of mind.
Designed for Professionals
XPERT Water Heater Selection Tool
Provides personalized recommendations to help you identify the best options for your customers.
iCOMM™ Connectivity Platform
Stay connected to the water heaters you install to monitor your water heaters remotely and adjust temperatures and settings.
Warranty Check & Product Cross-Reference
Find the warranty status for a State water heater and get replacement suggestions based on the current brand and model.
Designed for Homeowners
iCOMM™ Connectivity Platform
Stay connected to your water heater by monitoring temperature, schedules and more.
Operation Mode
Choose your ideal operating mode depending on how you use your water heater.
Demand Response and Time-of-Use Alignment
Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
File size: 32550912
Launched countries: USCA
Minimum OS version: 13.4
Release Date: 1342795042000
Published by State Industries, Inc
Website url: http://www.statewaterheaters.com/professionals/contractors/app/
Publisher country:
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