DealerCenter

I have used both Wayne Reaves and Frazier and I always felt like there had to be something more. About 6 months ago we decided to give Dealer Center a try. We are beyond pleased. If you are looking for top notch customer service and people that are knowledgeable about their products, look no further. My reps always keep me up to date on what is new as well. Thank you Carla for always going above and beyond for us. Recently Carla told us about the new game changing features to the app and walked me through how to use them. This app is amazing! Going to auction, uploading vehicles into inventory, uploading pictures etc has never been so quick and easy. For those that are technology challenged like myself, no need to worry, this app is user friendly and payed out so easy to understand. You can pretty much manage your business from your app. Do you have a new lead? It tells you and you can call them from the app. You need to change a price on a vehicle and already left the office? Boom! It only takes 30 seconds, if that, on your app. Laying in bed and realize you forgot to put the prices in for a sale you are running? Boom! Do everything you need from your phone. I can’t thank our Dealer Center family enough for always making us feel important and valued. Thank you Jesse, Marlen, Sal, Walter, Jennifer, Nero and Carla for being such an amazing support system for our business. You all rock! Dream team for sure!

I’m an independent dealer and have been using DealerCenter for about three years or so. Recently I was in contact with Carla who showed me the benefits of auto check. Immediately I was more interested than their competitor for a few reasons. First, it scores your car and gives you a competitive edge when negotiating with your customers. It’s super easy to use, and now that I have it built in to my Dealer Center account, not only can I run the auto check but I can evaluate the vehicle and use all the booking services I would like. Currently using KBB and JD power and this along with the Autocheck gives me more than enough information to make an educated decision when purchasing cars on the fly whether it be at Auctions or trade-ins etc. My account manager Ryan reached out to me as I had some questions about the DMS, after speaking for a few minutes and since we had already been using the DealerCenter CRM, we will be switching our DMS and website provider to DealerCenter for a easier and more streamlined process at the dealership which will now only save time but money as well! I’ve always been overly satisfied with DealerCenter but being in contact with these two Representatives, they not only answered the questions I had but rather we’re genuinely interested in helping our dealership out and I will now be subscribing to a few more of the features they have. Again, thank you so much Carla and Ryan, you are amazing at finding a solution for your clients needs and DealerCenter you are very lucky to have employees like them. Great job.

I’ve been with DealerCenter for a while now and have used them at two separate dealerships I’ve helped start up. So I’d say my experience with them is substantial. Each start up comes with its own unique challenges and there have been problems, miscommunications, glitches, etc. but there’s also been some PHENOMENAL people at DealerCenter ready to help me overcome whatever has arisen... My Account Rep April Johnson is the main person I’d like to acknowledge for always helping my company come out of whatever challenge, winning! Unfortunately, she doesn’t always give me what I want (I can be difficult) but she does always give me a real answer. She’s available, hears what I mean (even when I don’t say it right), pulls in the right people and gets a resolution that makes sense. I’ve dealt with others at DealerCenter and many are good at what they do and I appreciate them as a whole. Yet, what I’ve found is that when you have solid reps like April it allows for others to also shine and do their jobs bette as well. Thank you DC and especially you April Johnson for helping me maximize the potential of DC for our dealership, all while making sometimes hard situation bearable and even fun at times. As with most customers, it’s not the problems that we remember as much as how it was handled, it’s the solution that matters most!