¡HOLA! ESPAÑA Revista impresa

I used to enjoyed this magazine for many years however it has changed so much that I am planning to cancel my subscription for the coming year not worth to continue wasting my money with something that I am not interested anymore.

As much as I love the Alta Costura and Pre-a- Porter Hola Special magazines, I’m very disappointed about losing all my purchases starting from 2014. I can’t restore my old purchases from ITunes into the app so I have lost about 14 purchases. I reached out to the company but because I didn’t have a subscription with them, they couldn’t find me even though I made all the purchases through the app using my iTunes account. When I hit restore my purchases, it says it has been restored but I don’t see them on the app and it’s very frustrating. I even subscribed recently to see if I was able to retrieve my old purchases and that didn’t work either. Not happy and disappointed right now.

This is an update of my previous review.. I’m increasing the rate from 1 star to 4 stars due to the support service helped me to recover my previous purchases.. I received a great customer service, thank you!! I have bought Hola Alta Costura, Hola Pret-a-Porte & Fashion since 2014, before this update I had access to all the magazines I’ve bought, but with this new version I cannot. I hit the option restore but it said It has nothing to restore. Previously the purchases were tided to my Apple account. Can someone help me to recover my purchases magazines?